Ethical Take-Down & Proposal Removal Policy
Our 1-Hour Removal Guarantee for Modesty & Privacy
1. Our Commitment to Modesty
CeylonNikah indexes publicly circulating proposals from Sri Lankan WhatsApp and Facebook matrimonial groups to help candidates find matches with masked guardian contacts.
However, we deeply respect the privacy of candidates and their families. If your proposal has already resulted in a fixed marriage (Nikah fixed) or was circulated without family consent, we provide an immediate, no-questions-asked removal process.
2. How to Request an Immediate Take-Down
Click the "Request Immediate Take-Down" flag on any proposal card in the Community Feed, enter your name and phone number, and submit. (Notice: This feature is no longer available. Community posts and open feed submissions have been permanently removed due to abuse).
Send the proposal code (e.g. #COMM-1042) to our WhatsApp support helpline at +94 777 900 278.
3. Resolution SLA (1 Hour)
Our compliance desk operates daily to process take-down requests. Verified removal requests are unlisted and permanently archived from our search index within 1 hour.